Southern Aboriginal Corporation provides services and programs for the Aboriginal community of Albany and the South West region of WA. The organisation’s programs include family violence prevention and support, health promotion, training and employment as well as housing.
Prior to implementing regular managed support with Solutions IT, the organisation was targeted by a crypto virus scam. All data was wiped, lawyers could not access their client files and cases were put on hold. All staff were affected, and the business came to a virtual standstill. Over 35 years of data was at risk. It was chaos.
Solutions IT promptly responded to the situation. Asha Bhat, CEO recalls, “Solutions IT guided us to be able to quickly recover our data and get operational again, it was a great relief”.
Ransomware is malicious software that can cripple any business that is not adequately protected. To prevent such incidents occurring in the future for this organisation, a full security review was conducted which resulted in offsite backups, robust antivirus and continuous monitoring. Years later, Southern Aboriginal Corporation still boasts a secure and reliable IT environment.
This is enhanced further using Office365, “Office365 has improved our business systems considerably” says Asha, “Staff overseas and in remote areas now have easy access to their emails. Downtime has been reduced dramatically, it’s fantastic”.
“We have a long-term partnership with Solutions IT, the technicians are so easy to work with, and we particularly like the fact that they have a helpdesk. Being able to solve a problem remotely has saved us money and of course downtime in the office, we would highly recommend them to any organisation wanting a professional IT service”.