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Education

Old Devices Fund New iPads at O’Connor Primary School

By | Apple Devices, Case Study, Education, Latest News | No Comments

iPadLike most Principals, Stephen Delfs is constantly looking at ways to maximize the ROI that he makes for his school, O’Connor Primary.

With budgets tighter than ever, the school looked at ways of raising funds to replenish their old devices. They had 200 aging iPads to replace, so rather than selling the old devices to the community, Stephen looked at ways to be able to facilitate a quicker, bulk sale. When he went to market for a new fleet of iPads, one of the questions he asked vendors was, “are we able to exchange our 3-4-year-old iPads for credit to buy new ones?”.

Solutions IT was the only vendor that replied with a ‘YES’.

Solutions IT’s Technology Buyback Program is a fast and simple process that allows schools to exchange their old and unwanted devices for credit. All devices traded in are data wiped to factory settings, with data destruction certificates available upon request. Schools are part of a global, sustainable environment program with 98% of all equipment received refurbished and re-purposed both here in Australia and in developing nations. 2% of equipment is recycled back into usable materials, keeping harmful waste out of landfill.

Via the Buyback Program, O’Connor Primary School was able to trade in 200 iPad 2s and gain $10,000 towards brand new devices. The extra revenue received, along with Solution IT’s competitive prices, allowed the school to bump up their order and purchase the desired number of iPads without compromising budgets elsewhere.

“Understanding your options is the best way to budget effectively. Solutions IT quickly gave us an understanding of what our credit looked like and we were able to plan from there” Says Stephen.

The Technology Buyback process is simple:

  1. Create an inventory list of the equipment you would like to trade in
  2. Our buyback specialists will review the information provided and produce a buyback indicative quote
  3. Free collection from your school
  4. Fast diagnosis & payment

For more information, contact us today

 

 

How ZuluDesk has improved device management at Excelsior Primary School

By | Case Study, Education, Latest News | No Comments

Excelsior Primary School is an Independent Public School located in the suburb of Canning Vale, Perth that teaches Kindergarten to Year 6. The school manages over 170 iPads. Many of these devices are shared between classes and year groups. Roschel Moore, Deputy Principal, explains how using ZuluDesk as improved the management of their iPads and has allowed the school to maximise their return.

 

The Challenge

“We were implementing a 1:1 program for our Year 4s and had a fleet of iPads that were shared throughout the school. Different groups of iPads needed to be managed in different ways. Prior to Zuludesk, in preparation for a class, individual apps had to be added via Apple Configurator and this was so time consuming. We had bought a number of apps for different year groups however as the iPads were shared throughout the school, keeping track both the devices and apps was tricky”

 

The Solution

After consulting with Solutions IT, Excelsior Primary School chose to implement Zuludesk to help manage their iPads

ZuluDesk is a powerful, cost effective Mobile Device Management System for wirelessly managing Apple Devices. Teachers and IT administrators have a convenient tool to administer devices for individual students, school classes, or even multiple institutions, and that’s just the tip of the iceberg of what this tool can do. For teachers, the feature of choice is that it can control all devices when delivering digital lessons.

 

The Benefits

Roschel instantly found that Zuludesk, minimised her ‘tech’ time and allowed more time to focus on the lesson, “Since deploying Zuludesk, we can easily distribute an app from device to device, over the entire school. Each iPad can be assigned multiple profiles which enables seamless device sharing.”

“We can manage what functions of the device are available, for example disabling the camera. We love that we can lock the iPad to a particular app to prevent unwanted distractions and can provide a filter to block adult web content being accessed on the device.”

“I can monitor what apps are installed and used on each iPad.  If a student forgets their pass code I can reset it remotely for them, simple. Zuludesk has allowed us to maximise the use of each and every device and most of all has allowed me more time to focus on the teaching and learning that this technology can enhance.”

Would you like to find our more about ZuluDesk for your school? Contact us today and speak to one of our Education Consultants to find out more
Identity Management

Identity Management for St Mark’s Anglican School, Perth

By | Case Study, Education, Latest News | No Comments

Identity Management (IdM) is the process of controlling information about a user from initiation to termination across a number of platforms, in a simple and cost-effective way.  Such information includes detail that authenticates the identity of a user, and information that describes information and actions they are authorized to access and/or perform across multiple platforms. IdM workflows can influence all activities of a user and can propagate name changes, security levels and ultimately the user’s digital identity.

 

The Challenge

Like most schools, St Mark’s Anglican School works with a large number of systems and prior to IdM, tasks such as multiple account creations, provisioning of home directories and email set up, account termination were a manual exercise, per user. Each system then had to be manually updated if there was a change to a user’s details or security level. This was cumbersome, and a drain on the school’s ICT Team so they looked to Solutions IT to simplify the process to create a cost-effective solution.

 

The Solution

As part of the IdM project, Solutions IT designed and built a business rules driven solution that allowed St Mark’s to automate processes that control a user’s identity. The solutions leveraged Microsoft’s identity management server (MIM 2016), a platform that allowed the school to control user’s profile across multiple systems from a central area.

 

The Results & Benefits

Not only has IdM been beneficial to manage staff and student users, but the school can also manage their parent portal using part of the MIM offering. Parent users can reset their passwords easily using a self-service automated process created by Solutions IT. Parents simply click on a link when they forget their password and an email will automatically be sent to them to allow the parent to reset their password. There is no impact on the ICT team.

 

“Solutions IT were great to work with in configuring the system and working with us to achieve our desired outcomes” Mark Dodd, IT Manager, St Mark’s Anglican.

 

For help with your IdM project, contact us

Held Ransom By A Trojan Cryptolocker?

By | Education, General | No Comments

At 4pm on a Friday afternoon, St Simon Peter Primary School identified files on their Office Server that were encrypted.  From what was seen in the text files, it seemed that some of the server files were infected by a Cryptolocker and to unencrypt them, the user had to pay a ransom.  Shortly afterwards files on a second server was also identified as being encrypted.

 

What was on the servers? Only the most important school data!! The admin system:MAZE, confidential documents and admin documents had all been affected. Both servers were critical to the day to day running of the school so it was imperative that  the situation was remedied quickly.The school called us immediately.

 

As soon as we understood the issue, we advised them to shut down all servers and immediately unplug the network attached storage device used for their backups.  Soon after one of our technicians attended the school to retrieve the backups for testing.

Over the weekend we worked to test the files and identified that they were in fact encrypted by one of two newer Trojans: TeslaCrypt. Processes were put in place to remotely test each workstation for the presence of the Trojan and to log all suspicious activity. We were able to track down and identify the source workstation and user account enabling us to fully remove the Trojan.

 

On Monday morning we visited the school to test that the Trojan was contained.  Soon after all staff in the administration area were able to use their workstations with access to email and internet.  By lunch time all staff were able to log onto their computers. Data was restored from backup to the two affected servers resulting in full functionality being restored by the end of the day.

We performed a full health check and settings remain in place to prevent similar Trojans from executing.

Things you need to know about some of these new Trojans:

 

  • McAfee and other traditional virus scanners do not appear to detect it
  • It encrypts all files such as documents, photos, spreadsheets, databases, etc with military grade encryption which is virtually impossible to break
  • It demands a ransom to retrieve the encryption key and get back your files
  • The price of the ransom increases as time goes on
  • Paying the ransom to receive a decryption key does not always result in files being decrypted
  • It encrypts all files on local drives but also any mapped network drive (servers etc) and any USB device attached
  • It deletes volume shadow copies preventing easy rollback to previous versions of files
  • It will encrypt any backup files it finds so any backups living on an usb drive etc
  • A full health check of your network is highly recommended to help prevention
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