Becoming familiar with your IT infrastructure and key members of staff, your technician will be responsible for supporting and maintaining all elements of your IT, implementing solutions as required by you. Typical responsibilities will involve desktop, tablet and peripheral support in addition to server administration and network support.
Daily, weekly, fortnightly, monthly or custom onsite support from 8:00AM to 6:00PM
In Between Visits
Reactive, non scheduled technician visits for critical issues that may occur between regular visits
A dedicated Account Manager allowing us to become familiar with your infrastructure, your internal staff and your working environment
Annual Strategic Review
Complementary strategic review that give you the foresight to plan for growth
Complimentary procurement service that to ensure the best pricing
Field engineers that are backed by our professional team of telephone and remote support engineers
Why Solutions IT?
We work to minimise costs and maximise ROI.
Proven Track Record
Established in 1999, Solutions I.T. has extensive experience working in Government, education and SME markets
Our unique approach means we look at your strategic requirements, both today and in the future, and make sure that the technology fits with your medium to long term objectives.