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Reliable, Affordable & Effective

Managed IT Services

Allow our team of local, certified engineers monitor, maintain and manage your IT infrastructure

Accelerate your organisation’s excellence with our Managed IT Services and Support.

 

 

Solutions IT is a leading managed IT services provider.  From a fully managed network to adhoc helpdesk support, we have a huge range of services available to suit any business. As a team, our combined experience and broad yet specialised skill range allow us to understand your organisational needs, and advise on your present and future requirements.

Do you have trouble free IT and systems?

Are computers and network devices secured and update to date?

Are systems monitored to ensure they are running smoothly and at the best efficiency?

Are your staff happy with the IT experience in your organisation?

Is your data secure and backups regularly tested?

Are internal staff free from dealing with IT issues?

Full Range of IT Managed Services

Teacher holding Laptop

Our Managed Services gives your organisation ongoing support for a fixed monthly fee*. It involves proactive monitoring and maintenance along with priority support and user and device management, that keeps your IT systems operating at peak performance.

Issues get resolved quickly and your organisation has access to the latest technology and innovative solutions that can maximise productivity as well as increase profits.

We provide you with a service level agreement so you know how much it will cost, and the outcomes you should expect.

Your organisation’s operational processes, personal data and daily routines depend on reliable, integrated and fully functioning IT infrastructure.

Onsite Managed Support

In today’s economy, it doesn’t always make sense to keep a full-time IT employee on the payroll if your needs don’t warrant it. We can work with your existing IT departments as an additional resource when needed.

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Support Desk

The support desk can act as the first port of call, and in most cases, can be resolved remotely, saving you time and money. If for any reason an engineer is required onsite, the support desk will schedule a date and time suitable for you.

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Remote Monitoring and Maintenance

With remote monitoring and support tools, we can oversee various workstations simultaneously. This allows us to resolve IT issues faster with minimal disruption to your productivity.

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 You can focus on business while your IT is taken care of. Get everything you’d expect from an inhouse IT department – at a much lower cost.

Your support. Your way.

 

We offer a range of payment and plan options that suit your business and IT needs. Choose prepaid support, scheduled support or ad-hock support for when you need from a reliable team.

*Fixed Price Support (Our Most Popular Managed Support Package)

Enjoy our most cost-effective, fixed price IT support options that enable your staff to get on with business.
One payment per month, all the support you need.

Prepaid Support

Enjoy better control over your budget with our discounted hourly rates, reduce the need for individual invoices, while also receiving priority service for regular or ad hoc support.

Scheduled Support

A fully scalable onsite support service that is tailored to the individual needs of your organisation. Our engineers become part of your onsite IT team on a regular basis, whilst you also have access to our helpdesk in between visits.

Ad Hoc Support

A pay-as-you go support service for once-off IT support issues. This is perfect if you do not want to commit to a monthly contract, and only pay for the services you need.

Why Solutions IT?

Best Value

We specialise in IT services for businesses with 15 to 100 users. Within this niche market we work to minimise costs and maximise ROI.

Proven Track Record

Established in 1999, Solutions I.T. has extensive experience servicing Government, Health, Education, Corporate, NFP and SME markets

Your Solution

Our unique approach means we look at your strategic requirements, both today and in the future, and ensure that the technology fits with your medium to long term objectives.

Frequently Asked Questions

Do you offer managed support in Perth for small firms?

Yes. We have a many small businesses as our clients. With our support desk, most of the issues are resolved easily.

I am looking for Managed Services for NFP. Could you help?

Solutions IT is a leading provider of managed IT services for NFP (not-for-profit) organisation. We offer a complete range of IT services that will reduce your IT maintenance costs significantly.

Do you provide support desk managed IT service for medical centre?

Your medical centre needs prompt services, and we understand this. So, we offer support desk, remote IT services to ensure that issues get resolved quickly.

I am looking to onsite managed IT support in Perth. Is it available?

Yes. We offer that and if you need an additional person in your team, we’ll offer a dedicated resource who will be part of your team.

I Googled ‘IT managed service providers near me’ and Solutions IT name appeared in the results. What makes you a trusted provider?

We appear in the Google SERP that shows our commitment to the customers. Since 1999, we have been serving customers across different industry verticals and of varying scale.

Let’s get started!

Fill in your details & we’ll be in touch
Or give us a call: (08) 6241 2550