Solutions IT offers a range of Prepaid support hours packages giving organisations the ability to pre-pay for support at a significantly discounted hourly rate. This allows you to better control budgets, reduce the need for individual invoices whilst providing you with priority service for regular or ad hoc support.
Customer choose from a range of prepaid hour packages. Once the hours have been purchased you can begin using them by booking in job.
Using Hours
Each time you engage us to do work for you either remotely or onsite, details of the job and time taken are logged. On a regular basis you will be sent a report of hours used.
When you are nearly out of hours we will notify you at which point you can elect to buy more.
