Scheduled IT support at your school

for when you need it

Having a reliable and effective IT team available to come to your school when you need them ensures your technology, devices and infrastructure is always running smoothly, problems can be fixed quickly and effectively and you get a friendly face that can talk you through any problems you may be having.

Solutions IT provides a scheduled onsite technician support service for schools that require a regular onsite technical presence but do not have a permanent onsite IT resource.

We can deliver a fully scalable onsite support service that is tailored to the individual needs of your school.

This can include:

  • Daily, weekly, fortnightly, monthly or custom onsite support from 8:00AM to 6:00PM
  • Reactive technician visits for critical issues that may occur between regular visits
  • A dedicated Account Manager for every school. This policy enables us to become familiar with your infrastructure, your internal staff and your working environment
  • Independent advice regarding any school IT related matters
  • Complimentary procurement service for all your schools IT needs
  • Our field support technicians are backed by our professional team of telephone and remote support engineers

Becoming familiar with your IT infrastructure and key members of staff, your technician will be responsible for supporting and maintaining all elements of your IT, implementing solutions as required by you. Typical responsibilities will involve desktop, tablet and peripheral support in addition to server administration and network support.

Comprehensive IT support for your school

When it comes to IT, our support staff have years of experience, and understand the importance and urgency of keeping your school’s technology up and running. Your learning resources, processes, personal data and daily routines depend on reliable, integrated and fully functioning IT infrastructure.

Solutions I.T. provides a range of support services for your school:

Onsite Managed Support

At Solutions IT, we regularly work closely with school staff and IT departments to provide on-site IT management and services. We are reliable, experienced and a friendly face for when you need us.

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Support Desk

The Solutions IT support desk can act as the first port of call for any IT problems your school has, and in most cases, enables problems to be be resolved remotely, saving you time and money.

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Remote Monitoring and Maintenance

With remote monitoring and support tools, we can oversee various workstations simultaneously. This allows us to resolve IT issues faster with minimal disruption to your productivity.

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Why Solutions IT?

Best Value

We work to minimise costs and maximise ROI.

Proven Track Record

Established in 1999, Solutions I.T. has extensive experience working in Government, education and SME markets

Your Solution

Our unique approach means we look at your strategic requirements, both today and in the future, and make sure that the technology fits with your medium to long term objectives.

Let’s get started!

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Or give us a call: (08) 6241 2550

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